| This course is designed to give students fundamentals of Total Quality Management with emphasis on contemporary quality planning, control and management approaches, implementations and criticisms.
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Attribution: The Open Education Consortium
http://www.ocwconsortium.org/courses/view/802a870ebfceeaa1804ab19e0b05fdbc/
Course Home http://ocw.metu.edu.tr/course/view.php?id=62
